Toggle navigation Load unfinished survey Resume later Exit and clear survey default Caution: JavaScript execution is disabled in your browser or for this website. You may not be able to answer all questions in this survey. Please, verify your browser parameters. Experience Survey Generic 1 Generic 1 This survey is completely voluntary and any information provided will be confidential. The survey will take approximately 2 minutes of your time. If at any time you do not feel comfortable answering a question, you are not obliged to do so. Information collected will abide by our Privacy Collection Notice and Privacy Policy. This is a unique survey associated to your Client ID, however answers you provide are used in a way that you will not be individually identified, such as in a report format where Client IDs and any identifiable information are omitted. The answers you provide will not be shared with your key worker. When answering the questions below, please think about your personal experience with . Each answer must be between 1 and 5 I felt comfortable engaging with this service (eg staff introduced themselves, explained their position, were friendly and warm) I felt trust and confidence in the service I received My individuality and values were respected (eg my culture, my faith, my gender identity and my sexuality) I understood the information that was provided to me I was included in the decisions regarding my care I told my story only once or when I wanted to I feel clear about what the next steps are in my care The support or care available met the need(s) I came for Satisfied that my care was well organised Helped to plan ahead so I could take care of my condition even in hard times Asked to talk about my goals in caring for my condition I felt confident in the services provided by my Solasta Clinician I was involved in making decisions about the services provided My views and concerns were listened to Where needed I was assisted to access other services and supports I achieved the outcomes I hoped for from my services at Solasta I felt satisfied with the services provided by the Solasta Administration Team Are you more confident managing your health since being referred to the CTG ITC Program? Yes No No answer What CTG ITC supports have been most helpful to you in better managing your health conditions? Choice Appointment Please rate today's session on the below scales by sliding the marker nearest to the description that best fits your experience. Each answer must be between 1 and 5 I felt heard, understood, and respected. We worked on and talked about what I wanted to work on and talk about. The therapist's approach is a good fit for me. Overall, today's session was right for me. After having my Choice Appointment, I feel I can take my next steps towards my wellbeing. Is there anything else you would like to tell us about your experience with your Choice Appointment at Sonder? (This question is mandatory) Would you recommend this service to friends/family? Yes No Each answer must be between 1 and 5 How satisfied are you with the support that was provided to you through the Healthy Habits program? Very dissatisfied Very satisfied To what extent has the Healthy Habits program met your individual needs and preferences? Not at all A great deal To what extent has participation in the Healthy Habits program improved your skills in exercise and healthy eating? Not at all A great deal To what extent has participation in the Healthy Habits program improved your knowledge and understanding of exercise and healthy eating? Not at all A great deal If any of the below service options are not applicable then please leave that service option(s) blank Each answer must be between 1 and 5 Referrals to allied health clinicians/sessions with the physio/dietitian/ex phys Not at all helpful Very helpful Group based sessions (exercise or nutrition) Not at all helpful Very helpful Care coordination/having someone within Sonder to communicate with Not at all helpful Very helpful Wellbeing coaching (not relevant for all clients) Not at all helpful Very helpful Group/individual sessions were offered at a time and place that was convenient to me Disagree Agree Thinking about coming here, I would like to see improvements with the: Check all that apply wait time for my appointment time of day for my appointment service location transport options (including cost) disability access Other: Please add any further comments about your experience or suggestions for improving our services Please do not include any information that could be used to identify you. Submit Load unfinished survey Resume later Please confirm you want to clear your response? Exit and clear survey ×
