Privacy, collection and storage
Consent is required before treatment can commence. Sonder collects clients' information (personal and health related) to make sure we deliver the best possible care.
Evaluation and reporting
We collect statistical information to meet our funding requirements and for internal evaluation to improve our services. Unless stated otherwise, this is non-idenitifable and will not identify clients in any way. De-identified data may also be shared with the Dept of Health.
Information sharing (e.g. GPs, 3rd parties)
For clients referred by their GP with a Treatment Plan (e.g. Mental Health/Chronic Disease/GP Management), we are required to send brief progress reports back to the GP.
For clients referred primarily for care coordination, we are required to communicate and exchange information with other parties to organise approprirate delivery of care.
If there are additional third parties involved in your care who we need to communicate with, the Consent to Share Information Form must be completed.